Our Values
 We believe in a committed
service to our clients
We will never build a “follow-up
trap” into our work: a completed assignment will never include loose
ends which require further work by the consultant to be of use to
the client
We
deliver on time, every time
We
will never over-extend our consulting time, resulting in inadequate
attention to any client
We
believe in a long-term relationship with clients. This
means that we never have to charge time for getting to know the
client organization in follow-up assignments
In
any assignment, we remain objective and will not favour any particular
viewpoint or approach, favouring an inclusive and participative
process
We
do not believe in pre-packaged solutions and off-the-shelf systems,
since these generic approaches seldom meet all the needs of a particular
client. We would
rather design an approach to a particular problem focused on the
specific circumstances of each client. For
a similar reason, we are skeptical of management fads and fashions
and would never support an approach which does not fit the specific
needs of a client
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